Frequently Asked Questions - Tullys Travel

 

Frequently Asked Questions?

Should you have a query regarding your reservation you might find the answer in the categories below. Alternatively you can contact our office on:

059 9136100 or LoCall 1890 361 000

Can I Pay a deposit on my trip?

 

Upon booking your holiday on our website, you will be advised of the payment terms. Generally a deposit of up to 50% may be required up to 12 weeks prior to departure for flights and accommodation. If you are booking accommodation only a non refundable deposit of €100 per person will be required at the time of booking. Full payment will then be required 12 weeks prior to departure.

 

Any bookings made online within 10 weeks of departure will require full payment at the time of booking.

 

Some suppliers (Airlines etc.) may require full payment at the time of booking. You will be advised of this when you check the availability on our website.

Contact Us

 

You can contact us with a general enquiry on the phone numbers below:

 

Newbridge Office:           Phone:                       045 447575                            Fax:                           045 435374

 

Our customer service team is available:

Monday to Saturday:                                          09:00 – 17:30

Sundays & Bank Holidays:                               Closed

 

Our Address:                     Unit 3 The Courtyard Shopping Centre

                                            Newbridge

                                            Co. Kildare

 

IATA Number:                    36220671

 

What is included in my cost?

 

Depending on what you book, the following will be included in your holiday cost:

 

    FLIGHT ONLY: Flight with one piece of luggage

    HOTEL ONLY: Hotel accommodation as specified

    CITY BREAKS: Flights with one piece of luggage and accommodation as specified

♦    SUN HOLIDAYS: Flights with one piece of luggage, transfer on arrival and accommodation as specified

♦    LONGHAUL: Flights with one piece of luggage and accommodation as specified

 

Insurance is not included in your total costs but can be added to your reservation at the time of booking. 
 

 

How can I Pay for my holiday?

 

You can pay online on our secure website www.tullystravel.ie by Visa, Visa Debit, Mastercard or Laser card at the time of booking.  Payments made by Visa or Mastercard will incur an administration fee of 2%.

 

If you are unable to pay online, you can call into our office in Newbridge or Carlow to book and pay in cash for your holiday.

When will I receive my tickets?

 

You should receive your tickets by email or post approximately 2-3 weeks prior to travel. Certain airlines require you to check in online prior to departure. The details for online check in will be included with your tickets.

 

If you do not receive your tickets within 2 weeks of departure, please call us on:

 

Carlow office: - 059 91 361000 or LoCall 1890 36 1000 : Newbridge office - 045 447575.

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